Parent Info

Find all your paperwork in one spot - we've got you covered!

Here's what you need to get prepared for your first visit!

Online Forms

Use the links below to access your Secure Patient Portal and submit your documents online. Please contact our office if you do not have a patient portal, and we will help you get started.

(Coming Soon)

Paper Forms

You can also access our paper patient forms online. Print and fill them out at your convenience!

Financial Information

Smile Surfers strives to make your appointments with us as simple as possible. We’ll work hard to meet your budget requirements by taking:

Insurance Policy

We gladly take most major insurance plans and are PPO providers for a number of carriers, so that our patients may benefit from the flexibility.

What to expect at your child's first dental visit

A Friendly Greeting

You’ll always receive a warm welcome from our dental team when you come to Smile Surfers. We’d be so happy to help you out with any questions, comments, or concerns that you may have.

Office Tour

You’ll receive a personalized tour of our office, complete with your very own Surf Instructor (Dental Team member) leading the way.

Comprehensive Exam

When your little surfer feels at ease with their environment, we’ll take x-rays, provide a thorough cleaning, and have a conversation about your child’s oral and overall health. Your Surf Instructor will likely emphasize the importance of good nutrition and overall well-being.

A Warm Welcome to the Smile Surfers Family

It’s essential to us that you and your child feel like a natural part of our dental family. We’re so excited to see your little surfer develop into a young adult!

Start Good Habits Early

Looking for a Few Tips About the First Appointment?

We've got quite a few for you! Take a look through our FAQs.

It's my child's first dental appointment. Do you have any advice on how to make it a fun memory for them?

No need to stress! Use these pointers to encourage your child’s excitement about going to the dentist. (Yes, it’s possible!)
 When speaking about the dentist, use encouraging and pleasant words.
  • Go with your child to their dental appointments.
  • Help your little surfer develop a positive relationship with the dentist by making it clear that he or she is their “dental home.”
  • The less “ fuss” the better. Wait until the day of the visit to inform your child about it.
  • If your little surfer is curious about the dentist, let them know that the doctor will examine his or her teeth to ensure that they are in good shape.
  • Help your child prepare for the visit by getting a good night’s sleep!
  • Don’t use a dentist appointment as a consequence of misbehavior.
  • Be a good role model by practicing an excellent oral hygiene routine in front of the kiddos.
  • Show them how it’s done by maintaining good dental care in front of your children!  Use positive speech when talking about the dentist.

Remember: Dental visits are part of growing up. You shouldn’t offer rewards or indicate in any way that there is anything to fear.

Can I stay with my child throughout his or her visit?

Yes! We strongly advise all parents to come along with their little surfers during their appointments. This helps your child feel more at ease throughout the visit, as well as giving us an opportunity to work with you in developing a treatment strategy for his or her dental and general health.

Are dental x-rays safe

Absolutely! The radiation levels from a dental x-ray is extremely low, and your little surfer will be safeguarded by a lead apron and other safety precautions. Dental radiographs not only alert us to cavities, but also track tooth development and assist your dentist in detecting bone issues as well as other issues. They expose anomalies and symptoms that a physical check-up would not reveal. You can avoid extensive costs by discovering and addressing possible issues early. Once or twice per year, your child’s dentist might suggest having an x-ray based on their risk factors for tooth decay and other health concerns.

What are the best steps to take in a dental emergency?

If your child is experiencing a dental emergency, please call our nearest office and our team will do everything possible to get your child in right away.

  • Call our Richland office: (509) 946-9999
  • Call our Kennewick office (509) 581-4455

Check out this resource here for more information and guidance on best practices: Emergency Dentistry page.

Notice of Non-Discrimination

Smile Surfers does not and shall not discriminate on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status, in any of its activities or operations. These activities include, but are not limited to, hiring and firing of staff, selection of volunteers and vendors, and provision of services. We are committed to providing an inclusive and welcoming environment for all members of our staff, clients, volunteers, subcontractors, vendors, and clients.

Translation services are available; we provide language assistance services (free of charge) to those who need it.

Please ask for translation services! We offer language assistance services to anyone who makes a request, at no cost to you.